Built for multi-location service brands

Every review answered.
Every quiet customer saved.

Bellbird watches every new Google, Yelp, and industry review across all your locations — drafting on-brand replies within minutes, escalating the negative ones with a recovery playbook, and shipping a weekly competitor benchmark for your service area.

Request a demoSee how it works
  • HIPAA-aligned for medical groups
  • Google & Yelp policy aware
  • Drops into your stack
bellbird.local · live4 channels · 2 platforms
Live review feed
Just now

Marcia T.

Brookside Dental · Suite 3 · Google

“Front desk was warm and Dr. Park explained every step. Zero wait.”

Drafted reply

Ready to post

Thanks for the kind words, Marcia — we'll pass this along to Dr. Park and the Brookside team. See you at your next cleaning!

For the operators who write the check

<5 min

Median first-draft time

94%

Replies approved without edits

11 hrs

Faster than category median

How it works

Three steps to a hands-off review inbox

Set up once per brand. Bellbird keeps watching for the lifetime of the account — including the new Google review rules that drop every quarter.

  1. STEP 01

    Connect every location

    Plug in your Google Business, Yelp, and industry profiles for each location. One onboarding, no per-location IT work.

  2. STEP 02

    Lock in your voice

    Upload past replies, tone guidelines, and taboo phrases. Bellbird learns the way your brand already talks.

  3. STEP 03

    Approve in seconds

    Every draft sits in your queue for one-click approval, or auto-publish for low-risk replies. The owner is paged only on the ones that matter.

Features

Built for the segment that actually writes the check

Not a generic review tool. Bellbird ships with the workflow, language library, and reporting a multi-location operator needs on day one.

01 / 04

Always-on inbox
Drafts land within minutes across Google, Yelp, Healthgrades, and the niche directories your locations actually live on.

02 / 04

Recovery playbooks
When a 1- or 2-star hits, the location owner gets the script, comp offer, and document checklist — not a generic apology.

03 / 04

HIPAA-aligned templates
For dental and medical groups — audit-trail logging, PHI screening, and approved-language libraries ready out of the box.

04 / 04

Local competitor benchmark
Weekly digest showing where your response time, star average, and review velocity stand against the operators in your service area.

Multi-location operator

You run 4–40 locations and reputation is the single lever that moves next-month revenue. One inbox, every location.

Dental / DSO

PHI rules make naive AI dangerous. Bellbird screens patient language before a draft ever leaves the queue.

Med-spa & franchise

Review velocity on Google Maps decides the next walk-in. Stay ahead of the operator two miles down the road.

Weekly competitor benchmark

See exactly where you're winning local reputation

Digests land every Monday. Three charts, plain-English notes, and the one rival whose response time is pulling ahead of yours.

  • Median response time across your service area
  • Star average lag vs. the top-3 named competitors
  • Review-velocity trend by location, last 4 weeks

Service area · Cedar Park, TX

Last 7 days

Response time (hours)

  • Your brand0.4h
  • Operator A6.2h
  • Operator B14h
  • Operator C28h

Star average

  • Your brand4.6 ★
  • Operator A4.4 ★
  • Operator B4.1 ★
  • Operator C3.8 ★

New reviews (volume)

  • Your brand48
  • Operator A31
  • Operator B22
  • Operator C12
We went from dreading Monday mornings to forwarding the digest to our owners with a single line: fix this one.
— Director of Operations, 22-location dental group

Frequently asked

The questions operators ask before signing

Still unsure? Drop a line — a real person reads it the same day.

Stop losing customers to slow replies

Own your local reputation — automatically.

Send a one-line note to the team and we'll come back with a 15-minute walkthrough tailored to your footprint. No funnel, no SDR sequence.

bellbird-4@polsia.appWe'll reply the same business day.

What we'll cover

  • A live demo against your locations
  • Voice training on your existing replies
  • Compliance review (HIPAA / PHI where relevant)
  • Per-location pricing, volume tiers included